To play, users create an account, download the company's proprietary software, connect their account to a payment means and then enter one of countless poker rooms available to play against others in a virtual environment.Īccording to research on this specific error, this is a known bug to the PokerStars software and appears to involve a corrupted preferences file. Can you help?Ī: PokerStars ( is the web's largest online interactive poker room, with a membership that spans the globe.
Recently, however, a box appeared on the program stating the following: "Client Program has failed to initialize." I can't remove the box, and as such I cannot get into PokerStars to play. When I contact PokerStars support they reply to my concerns with some letters and numbers that I don't understand, as I'm not very computer savvy.
Q: I have been playing PokerStars online for more than 10 years without issue.
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